Manage Integrations & API access

Through this tab as an admin, you can manage which applications created by a developer you want to access to, view the API scopes requested by the app and generate the Client ID & Secret key which you can share with the app developer. 

Client ID & Secret key management

Client IDs and Secrets Keys must be generated by an admin within your organization and shared with the app developer.

Below are the steps to Generate a Client ID and Secret Key

  1. Users with admin permissions will click the ‘Manage Integrations & API Access’ tab. 

  2. Click Connect New App. If you have existing apps you will see them listed here.
    Note:If you don't see the app you want to connect to ask the developer of the app to add your tenant ID through the developer portal.

  3. Choose the app you would like to connect to. 

  4. The API scopes open (how the app wants to interact with your resources and data). You may choose to Allow or Decline access.

  5. If you allow access, your Client ID & Secret Key will be generated. Share the Client ID & Secret Key along with your Tenant ID to the app developer in a secure way. App developers will embed the Client ID & Secret Key into the app.
    Note: Enabling a Client ID and  Secret Key and sharing it with an app developer means, you as the admin (resource owner) are granting access to the app to operate on your resources (data).
    Note: If you have multiple tenants, say X no of tenants, then you need to obtain X tenant specific Client ID & Secret pairs.
    Disabling Client ID & Secret
    If you have previously enabled a Client ID & Secret Key and for some reason you want to disable it, you can. By disabling, you are pausing the previously granted access to the developer. In this state, the app cannot access your resources. You will still have the ability to restore access.
    To Disable the Client ID & Secret Key

    1. From Manage API Application Access, select the app from the list of apps that you want to disable. 

    2. Click Disable>Confirm and Continue.